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FAQ

1. Who are you?

We're a small angolan-german family business who loves colourful bow-ties. Our mission is to bring together cultures through showing them how well they can work together. Our bow ties are just one facette of this vision. 

2. Do you ship to my country?

Yes. We ship worldwide, and it's FREE.

3. How long will it take for my order to arrive?

Orders in Germany are shipped in 2-3 business days. International orders will be shipped via registered mail (or an Express service such as DHL if you so choose). All orders ship with a tracking number. Average shipping times vary between countries, and are usually 1-3 weeks.

4. How can I pay?

We accept all major credit cards, Apple Pay, and PayPal. The instructions will show up at the check out page.

5. Ich bin aus Deutschland! Kann ich in eurem Laden vorbeischauen?

Wir sind aktuell ein reiner Online-Shop und haben leider keinen Laden. Wir sind allerdings immer wieder auf Messen und stellen unser Sortiment vor. Vielleicht auch bald in Deiner Nähe! :)

6. I've changed my mind, can I get a refund?

Absolutely. Just ship your unopened, tagged pair of socks back to us and we'll refund your order. Shipping expenses are not refundable.

7. Where are your products made?

Our bow ties are all handmade by ourselves in Germany (see About us). We the highest quality materials and lifelong sewing experience.

8. Are you going to add more designs?

Yes! We're constantly enriching our product palette with new colorful bow ties so please check regularly for new inspiration or just subscribe to our newsletter to recieve updates for new arrivals.
Let us know if you have any particular requests by dropping us an email, or using social media.

9. I'd like to buy a lot of bow ties for my family/wedding party/shop - can I get a discount?

We'd love to chat - after all - who doesn't like a group discount. Drop us an email at info@tanamoda.de

10. I have more questions!

If you have more questions please email us at info@tanamoda.de, or get in touch with us on Instagram. We love talking to our customers.